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IOHK/iPass International Roaming Service
Roaming Fees
Signing Up the Service
Worldwide Access Points
User Guide
Frequently Asked Questions
IOHK/iPass International Roaming Service
IOHK has joined the iPass Alliance to provide Internet roaming service for
our users. You can now access your e-mail account on IOHK server when you
are overseas at a low cost without paying for the long-distance calls. This
global Internet service is now operating with more than 1000 access points and
providing services for over 150 countries.
For more information about iPass Alliance, please visit
iPass web site.
Roaming Fees
There is no sign up fee and monthly fee for roaming service for IOHK users.
You just need to pay a deposit of HK$200 when you register. This deposit
is refundable upon termination of service.
The charges will be based on your monthly roaming usage. Different
access points will have different rates, range from HK$0.96/min to HK$2.40/min.
Please check the Worldwide Access Points Table for
detailed pricing. Some countries/cites may have more than one access point
with different rates.
Signing Up the Service
Roaming service is only available for IOHK dial-up members.
To sign up the service now, download the registration form below or call IOHK office at
2376 2371 for a fax copy of the form.
Completed registration form should be returned to IOHK office by post or by
fax. Normal registration will be activated within 2 working days. Notification
will be sent to user via e-mail.
Worldwide Access Points
The Worldwide Access Points Table gives details of all
the existing access points and will be updated on a regular basis. So please check
it before you go on board to ensure you have the lastest update. Please note that
some countries/cities may have more than one access point with different rates.
User Guide
Frequently Asked Questions
| Q
| What is the iPass global Internet
roaming service?
| | A
| The iPass global Internet roaming
service is a service that gives IOHK subscribers a local dial-in number to access the
Internet when traveling to an area where IOHK does not have a local access number. This
is an ideal solution for traveling Internet users.
When you subscribe to this service, you are able to connect to the Internet through
other iPass ISP partners. It is no longer necessary to have multiple ISP accounts just for
the sake of being able to surf the Internet and you can also save on long-distance phone
bills.
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| Q
| How does it work?
| | A
| The use of intelligent routing and
software that resides on the participating Internet service providers’ computer system make
this roaming service possible. iPass provides a service between ISPs to enable their users
to be authenticated when dialing into each others’ services.
All you must do is have an account with IOHK. When you travel, you dial into local
number and you log in with the same login ID and password, but include your domain name after
your login ID, (e.g. login_id@iohk.com).
In effect, you are still logging into the Internet via IOHK, even though you are
dialing in through a different provider. You can continue to use your regular web browser,
e-mail program or newsgroup software.
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| Q
| What are the benefits?
| | A
| The following are the primary benefits
of using the iPass global roaming service:
- Roaming charges are significantly less than long distance charges.
- Log into a local number all over the world while maintaining one account with IOHK.
- Access all Internet services such as e-mail, WWW, etc.
- Use existing (and familiar) web browser/e-mail.
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| Q
| What are the available roaming numbers?
| | A
| The roaming coverage extends to more
than 150 countries and more than 1000 locations. You can now enjoy local call access to the
Internet in virtually every major city throughout the world.
The complete list is available from Worldwide Access Points Table.
If you use Windows 95, you can also
download the IOHK/iPass Dial Wizard to
make roaming easy, which includes a complete phone book of the worldwide access numbers.
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| Q
| What are the charges for the use of the service?
| | A
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Please refer to Roaming Fees.
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| Q
| How will I be billed when I use the service?
| | A
| The charges for Internet roaming
service will be billed on a monthly basis through your Monthly Invoice and your usage
details will be sent to you through e-mail.
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| Q
| Is there any special software or configuration I need to have if I want to use the roaming
service?
| | A
| If you are using Windows 95, you
should have the IOHK/iPass Dial Wizard. You can download it
here along
with the simple instructions for using the Dial Wizard. In order to use the Dial Wizard,
you must have Dial-Up Networking installed in your 'My Computer' folder.
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| Q
| Who do I call for assistance when
I encounter a problem on roaming service?
| | A
| For enquiry and support on roaming
service, please send your e-mail to roaming@iohk.com
or call IOHK office at 2376 2371.
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